Media Partner:

Date: Tuesday 15th June 2010
Time: 10:00am to 3:00pm
Venue: Melbourne Convention & Exhibition Centre
Tutor: Dennis Challinger, Consultant Criminologist, RLP Consulting
Registration: Register online here or call 02 8908 8555

Theme: What you don’t know might harm your retail business

Who Should Attend

Retailers looking to establish or improve loss prevention and asset protection practices from across all retail sectors and mostly SME sized retailers. LP and Asset Protection practioners in the early stages of their career from larger retailers will benefit greatly from the wealth of practical insight and take away information.

Key Benefits

Attendees will gain a unique perspective into the different forms of loss prevention and how through threat planning and security preparation they can formulate an effective LP strategy that can make a significant difference on the bottom line of a retail business.

Agenda

Intro: How do thieves think? Understanding criminal decision making

The real reasons why shoplifters and staff steal, and ensure that your retail business has sufficient safeguards in place

Get a detailed understanding of the key criminal decision stages: At each stage highlighting opportunities, common weak spots and deterrents in retail stores that can make the difference between profit and loss

Interactive discussion on what makes targets easy, the techniques thieves use to evade security and how retailers can cut retail criminals off at the source: find out what ‘resources’ offenders need and what skill sets help them get away with crime

Moving forward: how can better understanding the criminal mind really help retailers improve security?

Part One – Dealing with loss and security risks in the retail environment

• Identifying the components of shrinkage
• Understanding the financial impact of shrinkage
• Addressing the possible causes of shrinkage
• Developing action plans to combat shrinkage
• Measuring the effectiveness of loss reduction initiatives

Part Two – Understanding dishonesty and criminal decision making

• Considering the reasons why shoplifters and staff steal
• Understanding the key criminal decision stages through consideration of opportunities, common weak spots and deterrents in retail stores that can make the difference between profit and loss
• Overviewing techniques used by both external thieves (eg nesting, sweeping) and internal thieves (eg sweethearting)
• Identifying high-risk areas and merchandise
• Discussing what makes targets easy, the techniques thieves use to evade security and how retailers can cut retail criminals off at the source

Part Three – Investing wisely in LP Technology and strategies

• Identifying key variables to measure the performance of loss prevention approaches
• Effectively measuring the value of investments in loss prevention technology
• Assessing strategies to determine if they will or will not help minimise or prevent losses
• Securing buy-in from the wider business to reduce loss
• Developing a business case to justify investment in preventing losses